Support

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Frequently asked questions

Is Volunteer Scout free to use?

Yes, both volunteers seeking opportunities and organizations posting them can use Volunteer Scout for free.

Can organizations review my volunteer profile?

Yes, organizations can view your volunteer profile when you apply for their opportunities. Make sure your profile accurately showcases your skills, experiences, and motivations for volunteering.

Is my personal information safe?

Volunteer Scout takes user privacy seriously. Your personal information is securely stored and will only be shared with organizations to which you apply. For more details, please refer to our Privacy Policy.

How long does it take for an organization to become verified?

Volunteer Scout may implement a verification process for organizations, requiring them to provide certain documentation or evidence of their legitimacy when posting opportunities. After a listing is posted it can take up to 2 days to receive verification.

How Do I Know If an Opportunity is Legitimate?

Volunteer Scout takes measures to ensure the legitimacy of posted opportunities. However, it’s always important to exercise caution when considering volunteering. If you encounter any suspicious or fraudulent activity, please report it to our support team so that we can take appropriate action.